Welcome To Bare Images Cosmetics Customer Refund Exchange Policies Return Exchange Policy: Bare Images Minerals offers mineral makeup samples so that the consumer will try before they buy. We are happy to help you and you can help us. Please verify all full sized products are correct before opening. This is easily accomplished via your invoice from Bare Images and each product purchased. We do not offer refund or exchanges on any samples at any time. We urge all potential customers interested in trying our products to purchase samples prior to purchasing full sized products. This way you will be able to determine if Bare Images Mineral Makeup Brand products and colors are right for you. Which We're Sure You'll Love Them! Product Availability: Bare Images manufactures 100% of it's mineral makeup cosmetic products. There may be an instant that we have sold more then expected of a certain color or product, including makeup brushes, and will have to ship your order without a specific item. This is usually only a few days, then backordered product/s are shipped at no extra charge. Exchanges: Bare Images Minerals is happy to exchange any unused, unopened, unsealed item (except any/all makeup brushes this includes brushes in kits) that have been purchased within 30 days of purchase date through shopping cart. If there is a price discrepancy Bare Images will invoice you for the difference if the item being requested for the exchange is higher. If the exchanged item is lower than we will credit you through our Paypal shopping cart the difference as well as shipping fees. Customers are responsible for any/all priority shipping/handling charges before any exchange can or will be shipped. Priority shipping charges via the usps.com website will be billed to you for payment via our Paypal shopping cart invoicing system.
ALL Exchanges and Returns MUST be shipped by you to Bare Images Minerals with a confirmation delivery number. If we do not receive the exchange and you have not sent it with a tracking or confirmation delivery number it will not be exchanged nor refunded at any time. No exceptions.
Item Shipment Error: If by the rare occurrence Bare Images Mineral Cosmetics has shipped you the wrong item/s, please notify us and we will reship the correct item when wrong item is returned, as well as refunding your return shipping fee.
Please send exchange by first class USPS mail with confirmation delivery for your protection and ours of said product/s. Bare Images Minerals Makeup Company does not accept or exchange used products. It has been brought to the attention of the cosmetic industry and the FDA that some Mineral Makeup Cosmetic companies are said to be repackaging and then selling used contaminated minerals to unknowning consumers. Selling used/returned products is against FDA policies unless the consumer knowingly purchases used products as plainly disclosed via purchasing information. |